Information regarding ticket upgrades

posted on 22 March 2011

Please see information below on how you can upgrade your standing ticket to a seating ticket.

A ground standing ticket can be upgraded to an East Stand Wing ticket for just an additional £1 for adults and for £1 concessions. This includes Block A, B, C, G, H, I.

A ground standing ticket can be upgraded to a Centre Stand ticket for an additional £2 for both adults and concessions. This includes block D, E and F.

In order to upgrade your ticket, the original ticket must be brought to the Superstore, prior to kick off and exchanged for a seating ticket. Payment will be made for the upgrade via the Superstore and not on a turnstile.

Unfortunately no seating upgrades can be made on complimentary tickets. If an individual has a complimentary ground ticket and wants to sit down, a seating ticket must be bought outright.

Finally, the Bring a Friend For Free voucher that is in all season booklets must be exchanged prior to the match and not on a matchday. Also, the season ticket holder must tear the voucher from the season ticket booklet whilst in the superstore; we do not just accept the voucher that has been torn out on its own. The voucher must also only be used to exchange for the corresponding ticket, ie, an adult season ticket holder can exchange the voucher for an adult ticket, a concession season ticket can only be exchanged for a concessionary ticket and not an adult. This will also apply to the 4th round Challenge cup.

For the away clubs visiting the Rapid Solicitors stadium, all the junior swaps need to be done through the away team ticket office.

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